Sales Training Manager, Daily Pay
How do you define enablement?
Doing what it takes to help sales drive revenue, whether it be through training, content, strategy or support.
Describe your current role.
My current role is focused on the training and coaching side of enablement. I facilitate a 90 day new hire onboarding program called Sales Bootcamp that prepares sales reps for their role. Once they graduate, they enter an ongoing program called Sales Accelerator that focuses on development-based skill training, product curriculum, 1:1 coaching and other individual and business needs.
Briefly walk through your journey to get where you are today.
I went to school for Business Management, and entered a Management Training program in retail right out of college. I quickly learned that big box retail was not for me, and entered a full cycle sales role at an HR Tech company, and the rest of history! I loved being in sales and consistently being a top performer, but I needed to be challenged more. I became so interested in sales, I wanted to learn more about revenue operations, so I made a pivot to be a Sales Operations Analyst, where I learned about territory management, business rules and quota allocation.
I always knew training was a long term goal of mine, and when I was reached out to about a prospective sales training role, I couldn't turn it down. Now I sit on the Enablement team and run the training efforts for the sales department, as well as assist with larger revenue and company training initiatives. I couldn't be happier with where I am at this point in my career, and I am so lucky to work for an employer that truly values professional growth, training and development.
What’s your proudest accomplishment?
At this point in my career, I have built two new hire onboarding programs from the ground up. I remember the feeling I got leaving the classroom after graduation when I wrapped up my first cohort. Building a program like that takes a village, and I do not take for granted all the hours of support I got from others. It's some of the hardest work I have done in my career, but getting your first cohort through, and then seeing tangible revenue results tied to your program? Best. Feeling. Ever. The program decreased time to first sale for new hires by 66% in our Enterprise market and 37% in our Majors market.
What’s your advice to someone getting started in enablement?
If you're someone in sales looking to get into enablement, you're probably the person that is always willing to help your team or the newest hire with getting them up to speed. Keep that philosophy in mind as you transition to enablement! Since I now work with a smaller sales team, I love the individualized approach I can take with each rep that needs help strategizing to close a deal.
What are you doing to develop yourself?
I'm a learn as you go type of gal, so I am always making sure that I am constantly researching and sourcing the best content and knowledge when building new training or rolling out new initiatives. I am a big LinkedIn Learning junkie and while most of my viewed content is sales focused so I can support my team, I occasionally sneak in a course or two to develop myself! In the future, I would like to do more formal development, but I haven't found a program or certification that suits me right now.
Connect with Amanda on LinkedIn!